Contact Cituras

Have questions about Cituras or need help planning your visit to Chicago? Contact us through WhatsApp, Telegram, Signal, or email.

Concierge Inquiries

Tell us about your trip and the help you need: planning, local recommendations, or coordinating activities with Cituras Hosts.

Sending an inquiry does not start a membership or create a charge. Host meetups depend on mutual interest and availability. Outing expenses are arranged separately; members should expect to cover their own and their Host’s outing expenses.

Tell us about your trip, interests, and the help you need. Do not include payment details or documents.

Email Support

General Support

For questions about membership, access, payments, or how Cituras works:

support@cituras.com

Safety & Reports

To report inappropriate behavior, safety concerns, or suspicious accounts:

safety@cituras.com

Verification

For questions about profile review, identity checks, or verified access:

verification@cituras.com

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